Gaming should always be fun — a form of entertainment, not a source of stress or financial pressure. At 120jili, we take our duty of care seriously and provide every Filipino player with the tools, information, and support they need to stay in control.
120jili gives every player access to a full suite of responsible gaming tools, available directly from your account settings. These are free, easy to use, and take effect immediately.
Requesting self-exclusion on 120jili is straightforward. You can do it yourself through your account settings, or contact our 24/7 support team for immediate assistance. Here is how:
Access your account via the 120jili Login page. If you are unable to log in, contact our live chat support team directly and they will process your request on your behalf.
Navigate to your profile menu and select "Responsible Gaming" or "Account Settings". All responsible gaming tools are grouped together in one easy-to-find section.
Choose "Self-Exclusion" from the list of tools. Select your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Read the confirmation details carefully.
Confirm your self-exclusion request. The exclusion takes effect immediately. You will receive a confirmation email and all marketing communications will be stopped at once.
If you feel you need further help, please reach out to our support team or contact a professional counselling service. You are not alone, and help is always available.
Problem gambling can affect anyone, regardless of income, background, or how long you have been playing. Recognising the early warning signs is the most important step toward getting help. Ask yourself honestly:
Do you find yourself spending more money on gaming than you originally planned or can afford?
Do you chase losses — continuing to play in an attempt to win back money you have already lost?
Has gaming started to interfere with your work, studies, family responsibilities, or relationships?
Do you feel restless, irritable, or anxious when you are not able to play?
Have you borrowed money, sold belongings, or neglected bills in order to fund your gaming?
Do you hide your gaming activity or the amount you spend from family members or close friends?
Have you tried to cut back or stop gaming but found it difficult or impossible to do so?
Do you use gaming as a way to escape stress, anxiety, depression, or personal problems?
If you answered yes to two or more of these questions, we strongly encourage you to use 120jili's self-exclusion tools and consider speaking with a professional counsellor. There is no shame in asking for help — it is the responsible thing to do.
Take a moment to reflect on your gaming habits. These questions are for your own awareness — your answers are private and not recorded by 120jili.
In the past month, have you spent more time or money on gaming than you intended to?
Have you ever felt the need to bet with larger amounts of money to get the same level of excitement?
Have you ever lied to someone close to you about how much time or money you spend on gaming?
Do you continue playing even when you know you should stop — for example, when you are tired, stressed, or have already lost your budget for the day?
Has anyone in your family or circle of friends expressed concern about your gaming habits?
Do you feel that gaming is something you need to do every day, rather than something you choose to do for fun?
If any of these questions gave you pause, please consider using our self-exclusion or cool-off tools, or reach out to our support team. Responsible gaming starts with honest self-reflection.
Responsible gaming is not just a checkbox for 120jili — it is a core part of how we operate. Here is what we actively do to protect every player on our platform.
Every new 120jili account undergoes mandatory age and identity verification before any real-money gaming is permitted. We use government-issued ID checks to confirm that all players are 21 years of age or older, as required by Philippine gaming law.
Our responsible gaming team actively monitors player behaviour for patterns that may indicate problem gambling — such as sudden increases in deposit frequency, extended play sessions, or repeated loss-chasing. We may reach out proactively if we have concerns.
120jili does not target advertising at vulnerable individuals or those who have self-excluded. Our promotions always include responsible gaming messaging, and we never use language that encourages players to chase losses or gamble beyond their means.
Our dedicated support team is available around the clock via live chat. Any player who reaches out with a responsible gaming concern is treated with empathy, confidentiality, and urgency. We can activate protective tools on your behalf immediately.
120jili operates within the framework of Philippine gaming regulations. Our responsible gaming policies are aligned with the standards set by the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees the regulation of gaming activities in the Philippines.
All games on the 120jili platform use certified Random Number Generators (RNGs) to ensure fair outcomes. We publish Return to Player (RTP) information for our games so players can make informed decisions about how they play.
The vast majority of 120jili players enjoy gaming as a fun, recreational activity. Keeping it that way is simple when you follow a few basic principles.
Decide in advance how much you are comfortable spending — and treat it like the cost of entertainment, not an investment. Use 120jili's deposit limit tools to enforce your budget automatically.
If you have reached your budget for the session, stop playing. Chasing losses is one of the most common paths to problem gambling. Accept that losses are part of the game and walk away.
Step away from the screen regularly. Use 120jili's session time reminders to prompt you. Gaming is more enjoyable when you are refreshed and playing with a clear head.
Make sure gaming is just one of many activities in your life. Maintain time for family, friends, work, and other hobbies. Gaming should add to your life, not dominate it.
If you or someone you know is struggling with problem gambling, professional help is available. Reaching out is a sign of strength, not weakness.
Gaming at 120jili is meant to be a fun and rewarding experience. With over 1,200 games, fast GCash payouts, and a full suite of responsible gaming tools, we make it easy to play on your own terms. Remember — you are always in control.
For entertainment purposes only. Must be 21+ to play. If gaming stops being fun, please use our responsible gaming tools or contact support.